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Hardware Troubleshooting
This article explains the various errors/faults that can occur on your Cloud Solar device and the basic steps for troubleshooting before the device is declared as broken. The Charge Controller does not turn ON It could be due to incorrect or loose ...
Registering a New Customer
In the left sidebar, click on ‘Register a new customer’. You can either fill in the 'Initial Registration' only and come back to fill the rest out later, to do this fill in the Initial Registration and then click Save and Exit. Otherwise, click Next ...
I can't see a map of my customers
If you cannot see a map in the customers page, it is probably because you are yet to add any customers. See our Quick Start Guide for how to do that. If you have customers but can't see any of them, please report a bug to support@cloud-solar.com.
Cloud Solar PAYG
Introduction Cloud Solar Pay-as-you-go products operate using the OpenPAYGO Token, a standard developed by Solaris Offgrid and the EnAccess Foundation. This means that it is possible to integrate the Cloud Solar PAYG units with any software that is ...