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Registering a New Customer
In the left sidebar, click on ‘Register a new customer’. You can either fill in the 'Initial Registration' only and come back to fill the rest out later, to do this fill in the Initial Registration and then click Save and Exit. Otherwise, click Next ...
Notifications
If your organisation has notifications enabled, the administrator will see a notifications tab in the side-bar menu. This displays a list of notifications that have been sent to your customers. They will receive a message either via email or SMS ...
How do payment plans work?
Payment plans allow you to track your customers' payments and ensure that they are re-paying the cost of their solar systems. In the Payment Plans section under My Organisation you can create an unlimited number of payment plans to suit your customer ...
Data Page
Last Seen and Signal Strength Last seen lets you know when the device last communicated with the server. The information displayed on the page is from the time that the device was 'last seen'. Signal strength shows the strength of the connection that ...
Status
Status in the Customers table indicates the current status of the load output. "Enabled" means that the load output is working as it should and the customer's appliances should be working. "Disabled" means that the load output is not available either ...