Notifications

Notifications

If your organisation has notifications enabled, the administrator will see a notifications tab in the side-bar menu. This displays a list of notifications that have been sent to your customers. They will receive a message either via email or SMS depending on their contact preference.

The messages are triggered as follows:

  • Payment notification: When a customer's payment is logged in the Cloud Solar system
  • When the customer reaches their negative charge limit or runs out of credit
  • When a customer's credit goes back above their negative charge limit and their load is switched back on
  • When a device's load is switched on or off manually from the dashboard. The notification is sent when the device confirms its load has been switched on or off.
  • Ownership progress towards the "total system cost":
    • 50%
    • 100%

These are currently in review and are subject to change.

Coming soon: Customisation of notifications.

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