SIM Card Insertion/Replacement

To insert or replace a SIM card, take the Cloud Solar device enclosure off and insert a nano-SIM into the SIM card slot, in the orientation shown in the images below

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• Connectivity

  Cloud Solar uses the 2G GSM network to send data to our servers. We can provide a global SIM card which connects to the strongest available 2G network. Most networks are partners with the global SIM provider but please check with us to make sure the ...

• Instruction Manual

  Please download the instruction manual for the latest PWM charge controller here.

• Hardware Troubleshooting

  This article explains the various errors/faults that can occur on your Cloud Solar device and the basic steps for troubleshooting before the device is declared as broken. The Charge Controller does not turn ON It could be due to incorrect or loose ...

• What happens if I have a broken charge controller?

  You have a full-year warranty on the CS hardware. In the rare case, your device is broken, you have to contact the supplier of the CS unit. That can be a distributor in your country or Inclusive Energy. We will attempt to fix the issue on-site and ...

• Registering a New Customer

  In the left sidebar, click on ‘Register a new customer’. You can either fill in the 'Initial Registration' only and come back to fill the rest out later, to do this fill in the Initial Registration and then click Save and Exit. Otherwise, click Next ...