• Admin
• Technician
• Observer

This will allow your colleagues to access the Cloud Solar software using their own login.

Observers can do the following:

• View all customers
• View and download each customer's energy data
• View and download each customer's payment data
• Edit their own profile

Technicians can do all this plus the following:

• Add new customers
• Edit customers' information
• Enable or disable a device
• View the organisation details
• View customer notifications
• Be assigned to a customer as their technician 

Admins can do everything a technician can do as well as:

• Edit a customers' payment plan
• Create new payment plans
• Add new team members
• Edit team members
• Edit the organisation's details

An admin can change the role of a team member. If a team member is being changed to an Observer, it is advised to first make sure they are not assigned to any customers as a technician.

Coming soon: We will be adding support for sales agents.