Who owns the data?

Who owns the data?

Although Inclusive Energy manages the data on our cloud server, as a solar company you are the owner of the data. In that respect you are therefore responsible for the substantive accuracy of your customer data.


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    • Data Page

      Last Seen and Signal Strength Last seen lets you know when the device last communicated with the server. The information displayed on the page is from the time that the device was 'last seen'. Signal strength shows the strength of the connection that ...
    • Data CSV file

      Downloading the data from a customer's data page gives a CSV file of all the data that has been received from the customer's device. Below is a summary of the column headings and what they mean: Unix Timestamp The time and date in unix time sent from ...
    • What happens to the data?

      All your data is stored in our central database. Your company has exclusive access to this data with the Cloud Solar application we provide you. Inclusive Energy also has access to this data. We handle this with the utmost confidentiality and will ...
    • Data backup (how much data storage is there?)

      Our charge controllers allocate RAM memory space for 16 node reports. A node report includes a variety of data points, including instantaneous solar/battery/load current and voltages, temperature and recorded energy counters. Once the memory is full ...
    • How often, and at what granularity, does Cloud Solar send data?

      Our devices use a message queuing system, meaning that data can be recorded at set intervals and sent in batches. The maximum number of messages that can be sent together is 16. Both the data recording interval and sending interval are configurable, ...