Why do I see negative power in the load output in the CSV download?
There are some slight inaccuracies in the sensors when current is close to 0. On the Cloud Solar platform, any negative load outputs are represented as 0, however in the downloadable CSV file, the raw data is available in case of any major issues with the sensors. If you see negative load output, you may treat it as 0.
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Data CSV file
Downloading the data from a customer's data page gives a CSV file of all the data that has been received from the customer's device. Below is a summary of the column headings and what they mean: Unix Timestamp The time and date in unix time sent from ...
I can't see a map of my customers
If you cannot see a map in the customers page, it is probably because you are yet to add any customers. See our Quick Start Guide for how to do that. If you have customers but can't see any of them, please report a bug to support@cloud-solar.com.
Status
Status in the Customers table indicates the current status of the load output. "Enabled" means that the load output is working as it should and the customer's appliances should be working. "Disabled" means that the load output is not available either ...
What’s the difference between PWM and MPPT?
Both PWM and MPPT controllers are essentially switched mode, DC-to-DC power converters, that step down a high voltage from the solar panel side to match the charging requirements of a lower voltage battery pack. Both employ a pair of transistors that ...
Data Page
Last Seen and Signal Strength Last seen lets you know when the device last communicated with the server. The information displayed on the page is from the time that the device was 'last seen'. Signal strength shows the strength of the connection that ...