General
Terms and Conditions of Use
Below are the terms and conditions of use that must be signed when creating a new organisation on the Cloud Solar application.
Do you have an app available in the Google Play or Apple app store?
The Cloud Solar platform is built as a progressive web app. This means that you can add the shortcut to your home screen and it will act as a normal app. We will be adding some offline functionality to the application and will be launching an app for ...
How can I order your product?
You can contact a distributor in your country to place an order. See our websitehttps://inclusive.energy/ with the list of distributors in your country or region. If there is no distributor in your country or region, you can order directly ...
How do I report a bug?
We do our best to make Cloud Solar as stable as possible. Nevertheless, if you have discovered a bug, we would appreciate it if you reported it to us, so we can solve it. Please send your finding (as detailed as possible) to ...
How much does Cloud Solar cost?
You can find the current price list on our website: https://inclusive.energy/cloud-solar You will find the various options as well as the numbers where we can give a volume discount. If you are or want to become a distributor, we have other prices, ...
What happens to the data?
All your data is stored in our central database. Your company has exclusive access to this data with the Cloud Solar application we provide you. Inclusive Energy also has access to this data. We handle this with the utmost confidentiality and will ...
What solar panels can I use?
PWM charge controller With a PWM charge controller, it is important that you try to match the nominal voltage of a solar panel with the battery voltage of the system. Please use the reference table below: # cells in series Nominal Voltage Open ...
Who owns the data?
Although Inclusive Energy manages the data on our cloud server, as a solar company you are the owner of the data. In that respect you are therefore responsible for the substantive accuracy of your customer data.
Why do I see negative power in the load output in the CSV download?
There are some slight inaccuracies in the sensors when current is close to 0. On the Cloud Solar platform, any negative load outputs are represented as 0, however in the downloadable CSV file, the raw data is available in case of any major issues ...