Software
Troubeshooting Guide
Smart Biogas can give you insights into how your biodigester is performing. Part of understanding its performance is interpreting the data correctly to diagnose problems. In part, the Smart Biogas platform automatically detects some issues and makes ...
Reporting
Note: Analytics is an optional, premium feature that is available for free right now in Beta. If you do would like access please contact us at support@smartbiogas.io This feature is designed for exporting reports based on the data of multiple ...
Analytics
Note: Analytics is an optional, premium feature that is available for free right now in Beta. If you do would like access please contact us at support@smartbiogas.io Introduction This analytics platform gives you insights from the data received from ...
Consumption Correction
What is Consumption Correction? Sometimes you will look at the gas consumption of a customer and know that it does not reflect the truth. For example, this may be because there’s been a leak, or some maintenance has created false values. You can now ...
Can't login?
Signing up You will first need to purchase a Smart Biogas smart meter to sign up. If you haven’t purchased the Smart Biogas smart meter you can do so here. Once you have purchased the Smart Biogas smart meter, the inclusive energy team will get in ...
Change the language
Smart Biogas is an English language platform. However, we understand that you might want to use the platform in any language. The easiest way to do this is to use the Google Translate browser extension for Google Chrome. Find the extension here. Once ...
Data Policy
Who owns the data, and what are data privacy policies? Although Inclusive Energy manages the data on our cloud server, you are the owner of the data as a biogas company. In that respect, you are therefore responsible for the substantive accuracy of ...
How to interpret digester behaviour using graphs and data?
The pattern of the plot denotes the different behaviours of the system. The graph can give you valuable insights, as explained below. We are also working on automating some of these insights. Good use and system performance Based on the size of the ...
Partner Organisation
Introduction Partner organizations can view multiple organizations, customers, digesters data, and payments on one platform but can’t edit any of it. You can invite partners to your platform if you are part of a program, or wish for an organisation ...
Payments
What is the payment feature on the smart biogas app? This feature allows you to design payment plans based on your project business model. These can include time-based payment plans or per-usage type plans, and they are easily assigned to your ...
Register a new Customer
Smart meters must be added to the web app; you can register new customers and meters on the web app. To register a new device, follow the steps in our installation manual. What are the total digester volume and digester biogas capacity? Total ...
Replace, Reuse and Remove Smart Biogas Devices
Remove a customer You can remove a customer on Smart Biogas. Go to the customer’s page, and you will find a delete icon. Take care as this cannot be undone. Replace a smart meter If you wish to replace an existing smart meter with a new one, this can ...
Smart Biogas API documentation
Introduction Welcome to the Smart Biogas REST API documentation! Begin API tokens are distributed to users with administration roles. If you are an administrator, log in to Smart Biogas and go to the 'My Organisation' section of the platform. Here ...
Smart Biogas Meter Data
Introduction Smart Biogas device sends data every hour to the web app. The data is available at "DIGESTER DATA" tab on the customer page. Understanding the device data graph plot on the platform Device data is shown in graphs and tables on the ...
Smart Biogas Web App
What is smart biogas web app The Smart Biogas app is a cloud-based platform created for organisations that want to monitor their biogas digesters and/or biogas distribution. The web app shows the data coming from Smart Biogas meters and allows ...
Team
What is the team management feature? Smart Biogas gives you the ability to manage your team’s access to the platform with various levels or access, as follows: Administrators have the highest level of access and can view and edit customers and ...
Timeline
Introduction Each of your customers can have a timeline. This is a place where information relevant to the customer can be saved for future reference, or be shared with others in your team. You can upload files with your comments too. We think this ...
Popular Articles
Cloud Solar PAYG
Introduction Cloud Solar Pay-as-you-go products operate using the OpenPAYGO Token, a standard developed by Solaris Offgrid and the EnAccess Foundation. This means that it is possible to integrate the Cloud Solar PAYG units with any software that is ...
Charge Controller Specifications
PWM 12/24V 20A Battery voltage 12/24V Auto Select Rated battery current 20A Nominal PV power, 12V <300W Nominal PV power, 24V <600W Maximum PV open circuit voltage 55V Maximum PV nominal current 20A Operating temperature -10 °C to +50 °C Operating ...
Battery Chemisty
Cloud Solar supports lead acid (AGM) batteries by default. The Cloud Solar charge controller does support alternative battery chemistries but the settings must be changed either by a technician or can be done remotely by one of the Inclusive Energy ...
Reporting
Note: Analytics is an optional, premium feature that is available for free right now in Beta. If you do would like access please contact us at support@smartbiogas.io This feature is designed for exporting reports based on the data of multiple ...
How often, and at what granularity, does Cloud Solar send data?
Our devices use a message queuing system, meaning that data can be recorded at set intervals and sent in batches. The maximum number of messages that can be sent together is 16. Both the data recording interval and sending interval are configurable, ...