I can't see a map of my customers
If you cannot see a map in the customers page, it is probably because you are yet to add any customers. See our Quick Start Guide for how to do that.
If you have customers but can't see any of them, please report a bug to support@cloud-solar.com.
Related Articles
Deleting Customers
Deleting customers is easy. You can also reassign their device to another customer when the time comes Note: when you delete a customer their data is wiped from the platform completely, so if you need their usage or payment data first, be sure to ...
Why do I see negative power in the load output in the CSV download?
There are some slight inaccuracies in the sensors when current is close to 0. On the Cloud Solar platform, any negative load outputs are represented as 0, however in the downloadable CSV file, the raw data is available in case of any major issues ...
End User App
You may be wondering if your customers can log in to the Cloud Solar platform to see their usage and bills. At the moment this is not possible, but we plan to make an end-user app so that customers with access to smartphones will be able to do this. ...
Registering a New Customer
In the left sidebar, click on ‘Register a new customer’. You can either fill in the 'Initial Registration' only and come back to fill the rest out later, to do this fill in the Initial Registration and then click Save and Exit. Otherwise, click Next ...
Installation Guide
See the attached installation guide to help you with installing the Cloud Solar hardware and getting customers set up on the software platform.